Shipping policy

Shipping Times

Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays. Once shipped, delivery will take approximately 2-4 business days, depending on the location.

Shipping Methods

We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping. Please select your preferred shipping method during checkout.

Shipping Rates

We offer FREE SHIPPING for all UK orders.

Other shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs for your order during the checkout process before completing your purchase.

International Shipping

We currently offer international shipping to select countries. Please note that additional customs fees, taxes, and duties may apply to international orders, and these are the responsibility of the customer.

Order tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.

Shipping Address

Please ensure that your shipping address is entered correctly during checkout to prevent any delays or delivery issues. We are not responsible for orders shipped to an incorrect address provided by the customer.

Shipping Delays

While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. We appreciate your patience and understanding in such situations.

Questions or Concerns

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us.

Thank you for choosing Powdent. We appreciate your business!

Powdent
2 Tring Cl,
Ilford IG2 7LQ,
United Kingdom
hello@powdent.co.uk